Orders & Payments
How can I place an order?
You can start your order by using the "Add to Cart" or "Buy Now" buttons for the item you love and want to purchase. Then, whether you choose to sign up or continue as a guest, simply enter your delivery and billing information. Complete your order with "Secure Payment," and you're all set!
How can I cancel my order?
To cancel your order on ElbiseBul, simply create a cancellation request through the 'Order Support Center' found in your order details. If your items haven’t been shipped yet, the cancellation process will start immediately, and the amount you paid will be promptly refunded to your credit card. If the items have already been shipped, the refund will be processed to your credit card once the products are returned to the store.
How can I change my order details?
If you think there's an error in your order details, just let us know through the "Order Support Center" in your order details, and we'll make the necessary changes right away.
What should I pay attention to during the ordering process?
To ensure your order from ElbiseBul is delivered to you as quickly and accurately as possible, make sure you enter the correct contact/address information during the ordering process. If you think there is an error in your details after placing your order, you can let us know through the "Order Support Center" section in your order details.
How can I access my invoice?
Your invoice(s) will be uploaded to the system by the respective store right after your order is shipped, and you can find it in your order details.